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ITED, a unified communications company specializing in 3CX VoIP telephony, offers an innovative integrated solution that combines the best of both worlds:
– The stability of our 3CX cloud infrastructure
– The flexibility of Microsoft Teams
This powerful solution offers a cost-effective alternative to costly MS365 calling plans, thanks to 3CX’s native integration with Teams.
Teams users can make calls via our robust infrastructure, providing a unified calling experience for both 3CX and Teams users. Administrators benefit from an easy-to-use, easy-to-configure omnichannel VoiP system.
3CX contact center features include:
· Call queueing
· Call recording
· Advanced reporting
· Live website chat
· Facebook Messenger and WhatsApp integration
These features are key to enabling Teams users to exploit the full potential of their unified communications solution.
With ITED, you benefit from a robust, high-performance VoIP solution that optimizes your business communications.
Interested in hybrid Teams telephony? Contact ited for more information or to get started on your telephony project.
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