Hybrid Teams Telephony

ITED, a unified communications company specializing in 3CX VoIP telephony, offers an innovative integrated solution that combines the best of both worlds:

– The stability of our 3CX cloud infrastructure
– The flexibility of Microsoft Teams

This powerful solution offers a cost-effective alternative to costly MS365 calling plans, thanks to 3CX’s native integration with Teams. 

Hybrid Teams Telephony – a High-Value Unified Communications Solution for Businesses

Teams users can make calls via our robust infrastructure, providing a unified calling experience for both 3CX and Teams users. Administrators benefit from an easy-to-use, easy-to-configure omnichannel VoiP system.

3CX contact center features include:

· Call queueing
· Call recording
· Advanced reporting 
· Live website chat
· Facebook Messenger and WhatsApp integration

These features are key to enabling Teams users to exploit the full potential of their unified communications solution.

With ITED, you benefit from a robust, high-performance VoIP solution that optimizes your business communications.