Managed Services in IT : Know Your Options

There’s no doubt about it; managed services in IT are beneficial for small and medium-sized businesses across all sectors. 

ited, leading experts in managed IT services for businesses, offers you much more than peace of mind and a lighter workload. Our professional IT technicians and consultants ensure your company’s IT security while helping you grow and achieve your business goals. 

Explore all your IT service management options to be confident in your choice of an IT company. 

What Are Managed Services in IT? 

IT management services can mean many different things depending on your business needs. Most modern businesses rely on a complex network of servers and connected objects, such as computers, printers and phones. Sound management of IT systems is therefore paramount to ensuring that they operate efficiently at all times. 

At ited, we recognize the risks and hazards of less-than-optimal protection. That’s why our IT company offers comprehensive IT governance and security solutions. 

Key Benefits of ited’s IT Outsourcing Services 

• ✔ Enhanced network management and security 

• ✔ Governance and vCIO service level agreement (SLA) tailored to your specific needs 

• ✔ Learning and training end-users around implemented IT security systems 

• ✔ Automation of routine tasks to free up valuable working hours 

• ✔ 24/7 IT support services to manage your requests 

• ✔ Leveraging advanced technology solutions and tools adapted to your business operations 

The 5 Managed IT Services that Deliver the Most Value to SMBs  

Although many companies consider hiring external IT support an additional cost, it’s actually the opposite. By getting the right people on your team to work on what they do best, you’ll save valuable time and money too, in the long run. 

Technology Consulting Services 

At ited, our IT service specialists strive to equip you with the best hardware and software to meet the unique needs of your business. They work to ensure that all your IT systems, including networks, computers and servers, operate at peak performance.   

What’s more, our technical support staff will handle difficult or unfamiliar problems such as viruses, malware or ransomware. 

IT professionals aren’t just there to do things for you. They also ensure you understand what your managed services include and how they work. Knowledge sharing and management are critical to drive continuous improvement in your operations! 

Implementation of 24/7 IT Remote Monitoring and Management 

Your IT network infrastructure and servers are vulnerable to failure or hacking at any time. The risk isn’t limited to when you’re at work or in the office. When it comes to recovering your data, rapid disaster recovery is of the utmost importance, and that’s where the implementation of remote monitoring comes in. 

Suppose something happens to your computers in the middle of the night. A managed service provider (MSP) such as ited can identify the problem immediately and start fixing it as soon as possible (sometimes even before you realize that a problem occurred!) 

Outsourced managed services in IT are like security cameras in your home. There’s a certain sense of reassurance in knowing that you’re protected while you’re away, and the same goes for your computer network and servers. 

Improving Productivity 

Solving your own IT problems throughout a busy working day wastes a lot of otherwise productive time. Collaborating directly with an IT company like ited means not only managing the big issues but also taking care of the day-to-day IT worries. This frees up employees’ time, allowing them to work on tasks that will have a more significant impact on your objectives. 

IT Solutions and Service Offerings Personalized to Your Needs 

Your company is inherently unique. You’re different from your competitors in the same field, so your company’s IT management process is just as distinct.  

With a team specialized in managed services in IT like ited, you benefit from an individualized, fully customized support plan. Our intervention plans are tailored to your business needs, from comprehensive cybersecurity programs to software, applications and system updates.  

Our information technology experts guide you through all the different types of managed services in IT. We’ll show you in detail the different MSP services available to you and which ones are most cost effective and beneficial to your business. 

Staying Ahead of the Latest Business Technology Trends 

New and improved applications and software appear every day. Unless you’re dedicated to staying on top of the latest technologies like ited, a company dedicated to IT, there’s no way you can keep up. Constantly updating your programs, software, and applications is a full-time job for most businesses, so delegating this task is necessary. 

Work with ited, One of Quebec’s top IT Outsourcing Companies 

Get cybersecurity advice, best practices and solutions from an IT company that truly understands your needs. 

A Complete Range of Managed Services in IT for your Business 

Regardless of size, sectors or business models, all companies stand to benefit from hiring IT management services. With expertise in unified communications, cloud services, managed security services and more, ited will help you acquire new knowledge, propel you towards your goals, and ensure your business continuity. 

Advanced IT Management Security Protocols 

ited’s IT teams help you achieve cost savings by reducing the risks and expenses associated with a hacking or ransomware attack. We believe that a proactive approach to prevention and management is the best form of protection, so ited helps you backup your data and files online and offline and quickly recover and restore operations in the event of an intrusion, virus, malware or other issue.