Digital Transformation of Companies:7 Challenges to Overcome

Small and medium-sized enterprises (SMEs) operate in an increasingly complex environment, shaped by the challenges of digital transformation, cybersecurity, and infrastructure modernization.

ited offers a range of services across five areas of expertise to provide comprehensive support for digital transformation: managed services, cloud, cybersecurity, unified communications, and cabling systems.

Read our article on digital transformation to discover how ited helps SMEs overcome challenges and successfully navigate their digital shift.

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7 Challenges to Overcome for Successful Digital Transformation in Business

Here are the 7 main challenges of digital transformation for SMEs:

  1. Lack of digital knowledge and skills
  2. Financial, human, and time resources
  3. Difficulties in implementing new technologies and integrating them with existing systems
  4. Identifying the right digital technologies to meet business needs
  5. Resistance to change: uncertainties regarding the benefits of digital transformation, challenges in adapting, staying updated, and keeping up with technological advancements
  6. Concerns about information and data security
  7. Ultimately, the fear of failure
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How ited Helps SMEs in Their Digital Transition

To implement a successful digital transformation strategy, it is important to understand the key success factors. Here’s how ited supports SMEs in driving change:

  • – Clear and transparent communication
  • – Involvement of employees from the outset of the transformation process
  • – Establishment of operational direction with achievable and measurable goals using KPIs
  • – Appropriate support and training
  • – Fostering a culture of innovation and collaboration within the company

Why Initiate Digital Transformation in Businesses?

The Ministry of Economy, Innovation, and Energy has conducted several studies and analyses on the impact of digital transformation across various sectors, such as professional services, retail, transportation and warehousing, and construction. Here’s a summary of the most important data and statistics:

Between 50% and 70% of surveyed companies believe that implementing emerging technologies presents an opportunity to address their unique needs, primarily in improving services, business processes, or management, evolving business models, and addressing labor shortages.

Over 80% of companies that have invested in digital technologies, across all sectors, intend to continue their investments in the next 12 months.

Less than one-third of surveyed SMEs consider themselves to have a high level of digital maturity.

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Why Do Some Digital Transformation Projects Fail?

Unfortunately, many digital transformation strategies fail. According to the study by the Ministry of Economy, Innovation, and Energy, fewer than 30% of companies have a strategic plan.

Defining strategic and operational directions, along with measurable objectives, is essential to ensure the success of an SME’s digital transition. This highlights the importance of being supported by a digital transformation and technology expert like ited.

1. The Digital Transformation of SMEs with ited: Seizing the Opportunities of Digitalization

Challenge: SMEs must modernize their workflows and leverage advanced technologies to remain competitive. However, this process can be complex, especially without skilled and knowledgeable internal resources.

How ited Helps You: With our managed IT services, we handle the day-to-day management of IT systems, allowing SMEs to focus on their core business without worrying about technological constraints. Additionally, through cloud solutions, they benefit from scalable infrastructure, accessible remotely, and capable of supporting their growth.

58% of SMEs have implemented a cloud solution, and nearly 61% of companies without cloud solutions have expressed interest in this aspect of business digitalization.

2. Cybersecurity: Preparing for Evolving Threats

Challenge: Cyberattacks, such as ransomware or phishing, increasingly target SMEs, as they are often seen as easy prey due to limited resources. The consequences can be devastating: data loss, reputational damage, or business interruption.

How ited Helps You: ited’s cybersecurity expertise ensures proactive protection through solutions such as anti-ransomware and continuous monitoring systems. By training employees in best practices and conducting regular audits, ited strengthens defenses and ensures compliance with current regulations.

More than three-quarters (76%) of Quebec’s online adults express concern about the protection of personal information that is collected, stored, and used by various entities on the Internet.

3. Unified Communications: Fostering a Culture of Innovation and Collaboration

Challenge: In an environment where hybrid work is becoming the norm, having seamless and integrated communication tools is essential. Fragmented systems hinder productivity and complicate collaboration between teams.

How ited Helps You: With its unified communications solutions, ited integrates all communication channels (messaging, telephony, video conferencing) into a single intuitive platform. This enhances team responsiveness, simplifies exchange management, and enables seamless access regardless of the workplace location.

4. Network Infrastructure: The Key to Reliability

Challenge: SMEs rely on high-performing networks to operate efficiently. Outdated infrastructures can lead to outages, slow down operations, and negatively impact user experience.

How ited Helps You: Through its structured cabling system solutions, ited designs network infrastructures tailored to the current and future needs of SMEs. By ensuring reliable and fast connectivity, our teams guarantee that the network meets the growing demands of the business, including the integration of connected devices and the Internet of Things (IoT).

5. Innovation and Competitiveness: Anticipating Market Developments

Challenge: SMEs must continuously innovate to remain relevant and meet new market expectations. However, the rapid pace of technological advancements can make this adaptation complex.

How ited Helps You: With an agile approach, ited supports SMEs in their innovation efforts by integrating advanced technologies through cloud solutions and managed services. Our teams assist businesses in change management, from adopting new tools (such as automation or artificial intelligence) to implementing low-risk pilot projects.

ited: The Strategic Partner for Business Digital Transformation

Today, SMEs face a variety of challenges: digital transformation, enhanced cybersecurity, optimized communications, and modernized infrastructures. ited positions itself as a key partner, providing tailored solutions to meet the needs of each business while facilitating their growth and competitiveness.

With our five areas of expertise—managed services, cloud, cybersecurity, unified communications, and cabling systems—we offer customized support so that SMEs can focus on what matters most: their development. Contact us to discover how ited can help you achieve your goals!

Tell Us About Your Company and Your Needs

Together, let’s build your IT strategy.